G’day surf crew! These Terms and Conditions outline the rules for using our website and purchasing our premium surf gear. By accessing activecoastwear.com, you agree to these terms – so please read them as carefully as you’d check the surf forecast before heading out.
1. About Sunny Fit Wear
Sunny Fit Wear is your go-to online surf shop offering:
- Premium surf clothing and accessories
- Specialized kids’ surf gear (ages 2-16)
- Quality boardshorts, beachwear, and headwear
Our headquarters are located at: 6 Cedar Street, MACKNADE, AU 4850
2. User Responsibilities
2.1 Account Information
When creating an account, you agree to:
- Provide accurate and current information
- Maintain the security of your login details
- Notify us immediately of any unauthorized account use
2.2 Acceptable Use
You agree not to:
- Use our site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with other users’ enjoyment of the site
- Upload harmful content or viruses
3. Products and Services
3.1 Product Descriptions
We strive for accuracy in our product descriptions, but please note:
- Colors may vary slightly due to monitor settings
- All measurements are approximate – check our size charts carefully
- Some items may have limited availability
3.2 Hygiene-Sensitive Items
Due to hygiene regulations, we cannot accept returns on:
- Beach Towels & Ponchos
- Caps and Headwear
- Boardshorts (if the hygiene seal is broken)
4. Ordering and Payment
4.1 Order Process
When you place an order:
- You’re making an offer to purchase which we may accept or decline
- We’ll process orders within 1-2 business days (excluding weekends/holidays)
- You’ll receive an order confirmation email
4.2 Payment Options
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All transactions are processed securely.
4.3 Pricing
All prices are in AUD and include GST where applicable. We reserve the right to adjust prices at any time, though this won’t affect confirmed orders.
5. Shipping Policy
5.1 Shipping Options
We offer two shipping methods:
- Standard Shipping: A$12.95 via DHL/FedEx (10-15 business days)
- Free Shipping: For orders over A$50 via EMS (15-25 business days)
Note: We cannot ship to some Asian countries or remote regions.
5.2 Delivery Times
Delivery estimates are not guarantees. International shipments may be delayed by customs processing.
6. Returns and Refunds
6.1 Return Policy
We accept returns within 15 days of delivery if items are:
- Unworn, unwashed, and in original condition
- In original packaging with tags attached
- Accompanied by proof of purchase
6.2 Return Process
- Email [email protected] with your request
- Wait for our Return Authorization Number (RAN)
- Ship items to: Sunny Fit Wear Returns, 6 Cedar Street, MACKNADE, AU 4850
Return shipping costs are your responsibility unless the item is faulty.
6.3 Refunds
Refunds will be processed within 5 business days of receiving your return, issued to your original payment method. Original shipping costs are non-refundable.
7. Intellectual Property
All content on our site (logos, designs, text, images) is owned by Sunny Fit Wear and protected by copyright laws. You may not:
- Reproduce, distribute, or modify our content without permission
- Use our branding for any purpose without authorization
- Reverse engineer or copy our website’s functionality
8. Liability Limitations
8.1 Product Use
Sunny Fit Wear is not liable for:
- Any injury resulting from product use
- Improper care or use contrary to instructions
- Any modifications made to products
8.2 Website Use
We strive to keep our site running smoothly, but we’re not responsible for:
- Temporary unavailability due to technical issues
- Any loss or damage from site use
- Content on third-party sites we link to
9. Privacy
Your privacy matters to us. Please see our separate Privacy Policy for details on how we handle your personal information.
10. Changes to Terms
We may update these terms occasionally. The current version will always be posted here, and continued use of our site means you accept the updated terms.
11. Governing Law
These terms are governed by Australian law. Any disputes will be resolved in Australian courts.
12. Contact Us
If you have any questions about these Terms, reach out to our friendly crew:
Email: [email protected]
Postal Address: 6 Cedar Street, MACKNADE, AU 4850
Last Updated: July 2023
Thanks for choosing Sunny Fit Wear – where surf style meets quality gear. Now go catch some waves in comfort and style!
